Security Policy

At Salem’s Historic Grand, we take the security of your personal information very seriously. This policy outlines the measures we take to ensure the security of our website and protect your data.

Secure Communication:

All communication between your browser and our website is secured using HTTPS, which encrypts your data in transit and helps prevent unauthorized access. We use SSL certificates issued by trusted certificate authorities to establish this secure connection.‍

Data Protection:‍

We use various measures to protect your personal information from unauthorized access, including:‍

• Regular backups of our website and databases to prevent data loss in the event of a breach or technical issue.
• Restricted access to our website and databases, with access limited to authorized personnel only.
• Strong passwords and multi-factor authentication to prevent unauthorized access to our systems.
• Regular vulnerability scans and penetration testing to identify potential security weaknesses and address them promptly.
• Monitoring of our website and systems for unusual activity or potential threats.

‍

Third-Party Services:

We use third-party services on our website, such as payment processors and analytics providers, to enhance your experience and provide you with additional features. We only use reputable providers with strong security policies and practices, and we regularly review their policies to ensure they align with our standards.

Data Retention:

We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We regularly review our data retention policies to ensure compliance with applicable laws and best practices.

Incident Response:

In the event of a security incident, we have established procedures in place to respond promptly and effectively. These procedures include:

• Identification of the incident and any affected data or systems.
• Containment of the incident to prevent further damage.
• Investigation of the incident to determine the cause and scope of the breach.
• Notification of affected individuals and relevant authorities, if required by law.
• Remediation of the incident and implementation of additional security measures to prevent future incidents.

‍

Updates to this Policy:

We may update this security policy from time to time to reflect changes in our security practices or applicable laws and regulations. We will notify you of any material changes to this policy by posting a notice on our website or by other means as required by law.

Contact Us:

If you have any questions or concerns about our security policy, please contact us at (503) 362-9185.

Refund Policy

All sales are final. Once you have completed your purchase, there are no refunds or exchanges available.

At Salem’s Historic Grand, we make every effort to provide accurate and detailed information about our products or services to help you make an informed decision. We encourage you to review our product descriptions, images, and other information carefully before making a purchase.

If you have any questions or concerns about our products or services, please contact us at (503) 362-9185 before making your purchase. We will do our best to answer your questions and help you make an informed decision.

In the unlikely event that we are unable to deliver your purchased product or service, we will refund your purchase price in full.

Please note that we may change this refund policy at any time, without prior notice. If you have any questions about our refund policy or wish to inquire about a potential refund, please contact us at (503) 362-9185.

By making a purchase from salemshg.com, you acknowledge that you have read, understood, and agreed to this refund policy.

Privacy Policy

We take your privacy very seriously. This privacy policy describes how we collect, use,and protect your personal information when you visit our website.

Information We Collect:

When you visit our website, we may collect certain information about your device, including your IP address, browser type, operating system, and referring website. We may also collect information about your activity on our website, such as the pages you visit and the links you click.

If you choose to fill out a contact form or subscribe to our newsletter, we may collect your name, email address, and any other information you choose to provide.

How We Use Your Information:

We use the information we collect to improve our website and provide you with a better experience. Specifically, we may use your information to:

• Respond to your inquiries and provide customer support
• Send you promotional materials, such as newsletters and updates
• Analyze our website traffic and usage patterns
• Prevent fraud and enhance the security of our website

We will never sell your personal information to third parties or use it for any purpose other than those described in this policy.

Cookies:

Our website uses cookies to personalize your experience and provide you with relevant content. A cookie is a small file that is sent to your browser from a web server and stored on your device. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Services:

We may use third-party services on our website, such as Google Analytics, to help us analyze our website traffic and usage patterns. These services may collect information about your activity on our website and other websites you visit. We do not control the information collected by these third-party services and are not responsible for their privacy practices. We encourage you to review the privacy policies of these services before using them.

Your Rights:

You have the right to access, correct, or delete your personal information at any time. To do so, please contact us at [insert contact information]. Please note that we may need to retain certain information for legal or administrative purposes.

Changes to this Policy:

We may update this privacy policy from time to time. The updated policy will be posted on our website with a revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at: (503) 362-9185